Pay & Get Receipts For Eneo Electricity Bills Via Mobile Money

Payment of Eneo Cameroon electricity bills is now hassle-free and fast, thanks to the recent addition of Mobile Money to the list of Eneo bills payment methods.

You no longer need to go to an Eneo office and stand there for the whole day just to pay your Eneo Cameroon bill.

The Simplicity of Mobile Money in Cameroon

With the Mobile Money payment option's availability, every Eneo customer can now pay their electricity bill in the comfort of their homes. The process is 1 million times faster and easier than paying via the counters (cashiers) at the Eneo offices.

Paying Eneo Bills via Mobile Money is as easy as checking airtime credit on your phone.

You just need to type a series of USSD codes on your mobile phone, and BOOM! Your Eneo Cameroon bills will be paid. As easy as ABC.

During this Coronavirus Pandemic period, I think this is the best payment option for every Cameroonian who wants to stay as safe as possible. The more you visit crowded places, the greater your probability of contracting the deadly disease.

To reduce your risk of contracting the deadly coronavirus by 40%, start paying your Eneo bills via Mobile Money.

Both MTN and Orange Mobile money payment is accepted by Eneo Cameroon).

Charges for Payment of Eneo Bills via MTN & Orange Mobile Money.

One of the reasons many Eneo customers have resorted to paying their Eneo electricity bills via the newly added Mobile Money Payment option is because the charges for paying Eneo bills via MTN and orange Mobile Money are meager.

Check Out: How to Calculate Electricity Bills in Cameroon

How to Pay Eneo Electricity Bills Via MTN Mobile Money

I assume you already have enough money in your MTN mobile money account. If you don't have enough money in your MOMO account, go to the nearest MTN Mobile money Kiosk in the street and deposit cash into your MOMO account.

Below are the simple steps you need to follow to pay your Eneo Bills via MTN and Orange Mobile Money:

A. How to Pay Electricity Bills Via MTN Mobile Money

  1. Dial the USSD code:*126# to access the Mobile Money Service options list, as seen in the screenshot below.
  2. Choose Option 2 (Pay Bills and Services) by entering 2 and then click on send, as seen in the screenshot below. Enter 2 and tap on send
  3. Enter the Reference number of your current Eneo bill or your Eneo Contract number.
  4. This is your Eneo Contract Number & Reference number.
  5. Every new bill issued by Eneo has a unique 9 digits reference number in the upper right corner of your ENEO consumption bill, as seen in the screenshot above.
  6. If you do not have the bill on hand? You can always insert the Eneo subscriber number under your name, Contract No. / Contract No. The system will display the reference of the bill and its amount. Take note: you can enter the reference number if you want to pay the current bill only. But if you wish to pay the current bill and your debt, you can use the Eneo contract number.
  7. Ok, after you have entered your Eneo Contract number or the reference number of your bill, in the next step, you will be asked to enter your 5-digit MTN Mobile Money Pin code to finalize the transaction. The screenshot below shows you that the 100frs Eneo bill has been paid successfully via MTN Mobile money.

  8. After you issue payment, you will receive an SMS from MTN confirming that you have successfully paid your Eneo bill via MTN Mobile money.

B. How to pay your Eneo Bill via Orange Mobile Money

You should do the following:
  1. Dial #150*3#, choose your biller, and follow the instructions.
  2. Once you have selected your biller option: pay/check with a registered account, pay/check with the bill number and write your account number.
  3. Option 1: the prerequisite is to have a registered account. To save the account, go to the biller, choose option 3, and follow the instructions.
  4. All outstanding bills are automatically displayed by choosing to pay/check for a registered account. Therefore, you no longer need a contract number or a bill number. You just need to select the one you want to pay or check.
  5. Option 2: For this option, you must have your Contract and your bill number. You just need to follow the instructions.

How to get your Receipt After Paying Eneo Bills Via Mobile Money

Even though the Mobile Money option is "arguably" the best Eneo bill payment method, many Cameroonians are still skeptical about paying their Eneo bills using the Mobile Money Method because they think they will be unable to get their receipts as proof of payment.  

Those Eneo Customers who pay their Eneo bills via Mobile Money Method also get electronic receipts, which they can use as proof of payment.

If you pay your Eneo Cameroon electricity bills via the Mobile money option, you can get your receipt just like those paying at Eneo offices' counters.

Those who paid their Eneo Cameroon electricity bills via the MTN mobile money option will receive a confirmation SMS from Eneo 24 hours after issuing payment. F

That confirmation SMS from Eneo is considered an electronic receipt and should be used as proof of payment. As such, the SMS should not be deleted from your phone.

You can only delete the SMS (Electronic receipt) after the next bill has arrived and you have confirmed that there are no arrears or debts on your bill.

When you are paying your ENEO bills via the Mobile money option, it is always to check your new bills to make sure that there's no debt. If there's any, carry your Mobile Money payment receipt to your nearest Eneo office, and they will rectify the issue. This won't happen if you follow all the steps above.

Some people are also worried that if the Mobile Money payment isn't successful, Eneo agents will come and disconnect their light, and they will need to pay a fee for re-connection.

It should be noted that Eneo will only disconnect your light if you don't pay your electricity bills for 3 months (if you don't pay 3 due bills).

So there's enough time to rectify any Mobile Money payment issue, i.e. if you are paying your bills. However, still see debts on your receipt, you can go to your Eneo office and present your electronic receipts to erase the debts.

Advantages of Paying ENEO Electricity Bills via Mobile Money

These are some advantages of Paying the Eneo Cameroon Electricity Bill via Mobile Money.

  • Payment of Eneo Cameroon bills via Mobile Mobile Money is a million times faster than the standard cash option, i.e., you just need to type a series of USSD Codes.  
  • ENEO Mobile money payment option is not time-consuming, unlike the cash method, i.e., you don't need to spend your whole day at an Eneo office just to pay a 1000frs Eneo bill. 
  • It is currently the safest Eneo bill payment option; In this period of the COVID-19 Pandemic (which has infected more than 10,000 people in Cameroon), crowded places are potential spots to contract the deadly virus.

Other ways to Pay Electricity Bills

Other accredited ways exist to pay your Electricity or Camwater Bills online. These include the following:
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